welcome

with over 20 years in the real estate industry, realoz is your one stop shop for real estate solutions.

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  • Products
    • Core Products

      Real Office RPM LIVE
      Office RPM LIVE
      everything you need to run a successful real estate office in today's busy market. realoz RPM has to be one of most easy to use rental trust accounting solutions on the market today send email and sms campaigns and access detailed reporting without the need to install any software.

      Featured

      Real Inspector
      Real Inspector
      Available for Android Available for iOS
  • Services
    • What we can do for you

      realoz will help you with everything you need to get your office and up running. talk to our friendly sales staff if you would like more information on any of our solutions. our trainers will teach you what you need to know to use our products, and our helpdesk is always available if you get stuck.

  • Support
    • Talk to our helpdesk

      news

      We are here to help

      we offer a state of the art Help Desk service to all clients. this service is available to help you with queries about using all realoz products. all staff members on the help desk are experienced real estate administrators, book keepers or network administrators...

      Call 1300 730 984
      for help over the phone for most standard support queries such as balancing and end of month procedures ...
      Email the helpdesk
      at support@realoz.com.au to have your questions answered via email ...
      Log a support case online
      our support form will gather all of the required information and lodge it directly with our heldesk ...
      Downloads
      this section contains the latest version of all of our products ...
      Read more »  
  • Contact
  • About
    • Our company, our team, our goals

      Our company

      Find out who we are and what we have to offer. Not only do we have the best service and well trained support staff, our real estate specific accounting products and knowledge are second to none.

      Our team

      Our friendly and experienced staff are key to providing you with the services and products you need.

      Our partners

      We maintain a number of strong business relationships with other service providers in the real estate industry. Find out how you can extend your realoz experience today.

      More info »  

news

  • Mon, 6 Feb 2012 10:00:00 GMT
    LIVEassist launch
    Realoz LIVEassist is our new support portal, giving you answers to common questions and full access to your support cases.
  • Thurs, 15 Nov 2011 15:29:10 GMT
    Live Inspector
    Live inspector just released, iPhone, iPad and Android property management inspections feed back into Real OZ. Call us for details.
  • Thurs, 15 Nov 2011 15:29:10 GMT
    Real Inspector
    Real inspector just released, standalone iPhone, iPad and Android property management inspections emailed to any email address. Look in the Appstore or Market place for Real Inspector from just $8.99
  • Fri, 1 Jul 2011 15:03:20 GMT
    2011 Core Update
    we are currently rolling out our 2011 Core Update. the update offers a fresh new look and a number of new features.
  • Fri, 23 Jul 2010 15:03:20 GMT
    realoz simplified
    we have simplified our product offering by consolidating our entire product range into 4 core products.
    

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meet the team

Giny Grass - General Manager

Giny started the company in 1999. Giny spends almost as much time in the auckland office as she does in the Australia office. Giny is the brains behind the business and works hard to ensure the success of the company. with a strong background in real estate, she works as both a software developer and backs up the support desk. following the brand's success in New Zealand over the last 22 years, Giny launched it in Australia in 2002 and continues to build the product offering in both countries.

Damon Dunlop - Development Manager

Damon started with Giny in 2002 just before the launch in Australia as software developer; he is now the Development Manager for Realoz and Real NZ and Director of Realoz Developments. he previously worked for another real estate software supplier as a software developer and has 12 years’ experience in Real Estate Software. prior to that Damon was in IT for a couple of years doing various assignments and studied full time to retrain as a Software Developer from his life as a Chef travelling the world. Damon has also been involved in the Holiday Accommodation industry in New Zealand and the UK. Damon has 2 boys 11 and 7 that keep him busy outside work.

Brett Lake - Sales & Training Executive

Brett came to us from Harveys and has 10 years of real estate experience in sales, property management and administration. he now provides most of our sales and training services for both new and existing customers. Brett specialises in listings, sales, trust accounting, payroll, property management general ledger and general GL balancing items. in his spare time he likes to play tennis and mentors for Big Buddy, an organisation for fatherless children. Brett is based in the Auckland office but travels frequently to Australia. Call Brett today for all of your sales or training needs.

Lucas James - Web Developer / Systems Administrator

Lucas joined the company in august of 2003 as a tech support officer and system admin for the company. he took over the .NET developer role in 2007 and continues to grow our online product offering. Lucas has over 14 years experience in the IT industry, 8 of which in customer facing support roles. if Lucas were ever to get spare time, he would spend it outdoors camping, or in the garden. Lucas is based in the australian office.

Donna Bryan-Rihari - Technical Support Officer

Donna started out in the new zealand office in 2000 and worked as a support officer. Donna took over the tech support role when beth went on maternity leave in 2009 and in 2010 moved her entire family to to australia to continue the position full time supporting both client bases.

Beth Alford - Technical Support Officer

Beth joined the company in 2004 as the receptionist and quickly took over most of the day to day running of the support desk and worked as a support officer for the next 6 months handling general support enquiries. after 8 months away working as a jillaroo on a cattle farm with her husband Burke, Beth returned to the business as the new tech support officer. in 2009 beth went on maternity leave and now works part time in her tech support role, mainly in provisioning and installation. Beth is based in the australian office.

Chris Mitchell - Technical Support and Testing

Chris has a strong background in web and application development and has worked for many years in various tech support roles. We welcome Chris as the most recent addition to our team. Chris can be found most days on the tech support desk but is also the lead handheld developer working on our line of iPhone/iPad and Android apps. Chris is based in the Australian office.

Cherie Lever - Support Officer

Cherie has been working in the Property Management industry for the past eleven years.

Her first role began in 2000 as an Administrator, which provided Cherie with an insight into the world of property management. This led to the position of Letting Agent and new business, which she enjoyed immensely.

In 2004 Cherie travelled to London, where she accepted a position as a Property Manager, responsible for her first portfolio of properties in Surrey, England. She specialised in property management for the professional and corporate markets, with the majority of our tenants relocating from abroad. The properties were predominantly large family homes demanding constant attention, maintenance and refurbishment which provided valuable experience in co-ordinating and overseeing major renovations.

Upon returning to Auckland, Cherie accepted the challenge of establishing and building a Property Management Division within the Auckland CBD apartment market. This included implementing systems and procedures, securing new business, attracting quality tenants, creating documents, property condition reports and routine inspections, Trust Accounting and everything else in between.

Being an Investor herself owning multiple properties; Cherie understands first hand, the stresses owners are subjected to on a daily basis.

Cherie strongly believes every property deserves to be managed proactively, ensuring the best possible result is achieved every time. Efficient and effective management on a daily basis may well be the difference between your investment property providing you with your desired lifestyle or not.

Possessing a passion for property, impeccable communication skills, knowledge and experience in both the Auckland and London property markets, Cherie joined the team at RealNz in 2008 to work on the other side of Property Management.

Cherie is based in the Auckland Office.

Glenys Patterson - Support Officer

Glenys comes to us from her worke in a bureau role supporting realnz for various Harcourts offices. Glenys was with Harcourts for 15 years before joining us in October 2010. Glenys has 2 adult children and is a sports fanatic who still loves to compete.

Amy Patterson - Admin Officer

Amy joins us from her recent role working with The Registrar Of Electors help desk and fills the role of admin officer while looking after reception in the Auckland office. In her spare time, Amy loves to paint for hours on end and is a keen sports fan.

Sue Dunlop - Admin Officer

Sue handles much of the internal ordering and procedural duties for both countries. Sue has worked with us since her husband Damon joined us in 2002 and has spent much of that time raising their 2 sons.